Help center
Guides for PriorAuth Pilot customers. Each guide below gives an overview; the full step-by-step guides and how-to videos are in the Help center inside PriorAuth Pilot. Sign in to read them. Can't find what you need? Email support@priorauthpilot.com — please never include client information.
Getting started
Try the free demo, set up your agency and find your way around.
Staff, clinicians and access
Invite staff, manage access, clinician review and outside access.
Creating and submitting a request
Upload documents, draft the summary and build the ODM 10406 packet.
Tracking, reminders and renewals
The Watchlist, renewals, document requests, units and reports.
Faxing to a plan
Fax add-ons, page limits and what extra pages cost.
Billing, plans and security
Plans, request limits, and how your account is protected.