Plans and pricing
Every plan includes unlimited staff users and every feature. Faxing from inside PriorAuth Pilot is an optional add-on. Plans differ only by how many prior authorization requests you send each month. Pay monthly, or pay yearly and get 2 months free.
Start free 3-day trial Request a live demo
No credit card needed. Try PriorAuth Pilot for 3 days with sample clients and documents, then choose a plan when you're ready.
Compare all plans
| Plan | Requests a month | Eligibility checks included | Monthly | Yearly (2 months free) |
|---|---|---|---|---|
| Starter | Up to 25 | 75 | $249 | $2,490 |
| Growth | Up to 75 | 225 | $499 | $4,990 |
| Growth Plus | Up to 125 | 375 | $699 | $6,990 |
| Agency | Up to 200 | 600 | $999 | $9,990 |
| Agency Plus | Up to 300 | 900 | $1,349 | $13,490 |
| Premier | Up to 400 | 1,200 | $1,649 | $16,490 |
| Enterprise | Up to 500 | 1,500 | $1,949 | $19,490 |
| Custom | More than 500 | Custom | Request a quote | |
Every plan includes every feature and unlimited staff users. Optional fax from $49/month.
Requests reset every month โ no rollover. Your request count starts over at the beginning of each monthly billing period, even on yearly plans. For example, if your plan includes 25 requests and you use 10, the other 15 don't carry over to the next month.
Prices are in US dollars and do not include sales tax where it applies. No setup fee โ your agency sets itself up in minutes.
What happens at your request limit. When you reach your plan's monthly request limit, PriorAuth Pilot won't create new packets until your next monthly period starts, or until you move to a larger plan from Plan & billing. Your existing requests stay available, and there are no overage charges for requests. We email your administrator when you reach 80% and 100% of your monthly limit, so there are no surprises.
What counts as a request. A request counts once, when its packet is first created. Drafts don't count, and correcting and re-creating the same packet doesn't count again. One request can include several service codes. A renewal or a resubmission is a new request, so it counts when its packet is created.
Every plan includes
- Document-first intake that pre-fills the client profile
- Ohio ODM 10406 form completed automatically, with a ready-to-submit PDF packet
- AI-drafted medical necessity summaries for staff to review and approve
- Status, units and expiration tracking, with renewal reminders
- Choose only the service codes your agency uses
- Practitioner lookup by NPI, unlimited staff users, role-based access
- HIPAA Business Associate Agreement
Fax add-ons
Send packets to health plans from inside PriorAuth Pilot. Pick a fax add-on when you choose your plan and pay for both at one checkout, or add it later. Monthly plans pair with monthly fax, and yearly plans with yearly fax.
Fax
2 months free
- 500 pages sent per month
- Shared PriorAuth Pilot fax line
- Replies go to your agency's own fax
- Extra pages $0.10 each
Fax Plus
2 months free
- 1,500 pages sent per month
- Shared PriorAuth Pilot fax line
- Replies go to your agency's own fax
- Extra pages $0.09 each
Fax Pro
2 months free
- 1,500 pages sent per month
- Your agency's own dedicated fax number
- Receive up to 500 pages a month, attached to the right request
- Extra pages $0.09 each
Fax pages reset each month and don't roll over, on monthly and yearly options. Faxing is not unlimited: before any fax goes over your included pages, we show you the cost and ask you to confirm. A typical prior authorization packet is 10โ15 pages.
Eligibility checks
Check a client's Ohio Medicaid coverage from inside PriorAuth Pilot. One check with Ohio Medicaid covers every Ohio Medicaid managed care plan and shows which plan the client is enrolled in. You can also double-check with the client's managed care plan directly; each check counts as one.
| Included in every plan | Extra checks |
|---|---|
| 3 checks for each request in your plan, every month (for example, 75 a month on Starter, 225 on Growth) | $0.35 per check, added to your next bill automatically |
Included checks reset each month and don't roll over. The app shows how many checks you have left before you run one.
Frequently asked questions
What counts as a request?
A request counts once, when its packet is first created. Drafts don't count, and correcting and re-creating the same packet doesn't count again. One request can include several service codes and still counts as one. A renewal or a resubmission is a new request, so it counts when its packet is created.
How are requests submitted, and how do decisions get in?
Fax the packet from inside PriorAuth Pilot with a fax add-on, or download it and upload it to the plan's provider portal. Upload the decision letter and PriorAuth Pilot reads the authorization number, dates and units for staff to confirm. With Fax Pro, faxed-back decisions are matched to the right request automatically. Direct electronic submission to plans isn't connected yet.
Is there a free trial?
Yes. The 3-day trial is free and doesn't need a credit card. You'll use sample clients and sample documents so you can see the whole process, and sample packets are marked as samples. When you're ready, sign the Business Associate Agreement and choose a plan to start with your own clients.
Can I change plans later?
Yes. You can move to a larger or smaller plan at any time from Plan & billing in the app.
What happens if we reach our monthly request limit?
PriorAuth Pilot won't create new packets until your next monthly period starts, or until you move to a larger plan from Plan & billing. Your existing requests stay available, and there are no overage charges for requests.
Can I cancel?
Yes. You can cancel at any time from Plan & billing. There are no setup fees.
Is PriorAuth Pilot HIPAA compliant?
Every plan includes a HIPAA Business Associate Agreement, which you sign online during setup. See our Security page for details.
Do we need a fax add-on?
Only if you want to fax packets from inside PriorAuth Pilot. Every plan creates a ready-to-submit PDF packet you can download and send the way you do today.
Can we pay for the plan and fax together?
Yes. Choose your fax add-on above the plans in the app and both are paid at one checkout.
Help shape PriorAuth Pilot
We build PriorAuth Pilot with the agencies that use it. Tell us what would save your team time or what you'd like to see next. Customers can also send ideas anytime from Feedback & ideas in the app. We read every one.